Enterprise Data Aggregation

In our experience in working with organizations, we have found that there are four key elements to creating a true enterprise data hub.

TrueTandem can support your enterprise data hub requirements so your employees can easily find the data they need to do their jobs.

User Centric Focus

The solution must be based on how the users do their job and not a forced process based on the technology. The interface and workflow process must be intuitive for the daily users as well as those who only interact with the system on an occasional basis. Through a combination of user experiences and TrueTandem’s Make It Real© methodology for capturing requirements, we will document how the user “spends their day” and match the system to how they do their work. Through the use of storyboards and narratives, a user centric solution – for all users – can be built and deployed.

Single Point of Truth

With any new system being integrated into an existing enterprise, it is very important to determine which system is the “system of record” for data components within the solution and those integrated through connecting with other systems. By carefully delineating which system “owns” which data and which systems simply “use” the data, a grants reporting solution easily becomes a part in a larger corporate platform and can scale with added functionality in the future.

Clear Ownership Notification

The key with any grants solution is to establish clear ownership of any response as it moves through the process. This involves clearly identifying the owner as well as notifying owners when something is on their To-Do list. This is especially important when an item falls for a group outside of the typical response processes.

Visibility

Insight into the queue of grant requests and their status is the key to providing the right customer service to your customers. Both at an individual level as well as a roll-up level, the ability to see the status, metrics and resolutions to items on a group or individual level is key for an organization to establish a strong culture of transparency.