What We Do

TrueTandem is your Microsoft partner in successfully facilitating the rapid deployment and adoption of Microsoft technologies and solutions. We provide strategic IT consulting services supported by a unique process that works to deliver more power to your business through Microsoft technology implementation, integration, optimization and customization. And we do it all on time and on budget.

Our reputation, results and Microsoft credentials place us in the top tier of our industry. We know how to navigate a large organization, while we offer the agility of a small company. And we excel at what we do because of our passionate approach to partnership.

Our core competencies include:

• Core Infrastructure Optimization
• Microsoft Dynamics Solutions (CRM, xRM and ERP integration)
• Business Productivity Infrastructure Optimization (including SharePoint & Office 365 Solutions)
• Application Platform Optimization

TrueTandem partners with:

• Our Employees – We hire exceptional people and provide them with the tools and support they need to achieve exceptional results.
• Our Clients – We work in tandem with business, government and nonprofit organizations to help them get the most out of their Microsoft investments, saving time and money.
• Microsoft – We know how to work seamlessly alongside Microsoft sales and account teams.

TrueTandem Reputation

Building a reputation takes time and results. We have achieved a reputation rooted in integrity and value, focused on being the best Microsoft partner for our clients. We have earned and retained our clients’ trust by remaining truly consultative in our identification and utilization of the right technology in the right situation.

Our accomplishments reinforce our mission:

• Our client list includes Microsoft, FBI, AECF, ARMY, PACT, DOT, Washington Nationals, DOI and confidential clients.
• Microsoft partners with TrueTandem for pilots to prove value for their clients.
• Our credentials span the full Microsoft product suite of solutions and services.
• We are a Beta Test site for Microsoft development tools.
• We are engaged in Mentorship and Training programs with Microsoft.
• TrueTandem has Microsoft Gold Partner status and is a Managed Partner.
• Many people who have had successful careers at Microsoft have chosen to continue their career track at TrueTandem.

IT Strategy & Consulting Across All Microsoft Solutions

If you’ve invested in Microsoft solutions, TrueTandem can help you maximize your investment, regardless of the size of your business or organization. What makes our Microsoft capabilities truly unique is our process for helping you leverage them.

The key to any successful project is to define success and deliver what the customer needs, not just what the requirements say. TrueTandem has developed a "Making It Real"™ approach to defining real world requirements and success metrics. This approach reduces the time it takes to capture requirements and fits directly into our rapid delivery methodology. Customers have found this approach saves time, money and ensures successful adoption of solutions we deliver.

Learn more about the TrueTandem process.

SharePoint Consulting

Microsoft SharePoint products and technologies work to address a range of business needs around the delivery of flexible, adaptable and powerful Web applications and solutions. Ensuring your Microsoft Office SharePoint Server 2010/2007 or Windows SharePoint Services 3.0 implementation is properly configured to your business needs (and Microsoft best practices) delivers optimal operational efficiency, maximum system uptime and a reduction in costs. A poorly functioning SharePoint environment increases the burden on your administrators and lowers the productivity of your users, ultimately causing significant impact to your business.

TrueTandem can assemble and tailor SharePoint in a variety of configurations to meet your specific requirements and objectives to maximize efficiency, collaboration and productivity.

TrueTandem offers a comprehensive analysis for Microsoft SharePoint to help you:

• Identify potential issues before they affect your business
• Improve the operation and efficiency of your farm
• Optimize productivity while reducing support costs
• Achieve your business availability and reliability needs
• Educate your IT personnel for prolonged success
• Enhance your organization’s overall SharePoint experience

Learn more about TrueTandem’s SharePoint capabilities.
Schedule a TrueTandem SharePoint consultation.

Dynamics CRM Solutions

As part of our broader Dynamics Solutions practice, we have deep expertise in leveraging Microsoft Dynamics CRM to help organizations achieve greater marketing effectiveness, sales productivity, customer care and extended CRM applications—all accessible through Outlook, the browser or mobile devices. All of these benefits take advantage of a technology called the xRM Framework, which provides a rich set of extensibility capabilities for customizing relationships and data entities. The xRM Framework enables you to customize and tailor interactions across a number of different channels to fit the ways that different people, processes and systems work together. It includes workflow and process automation along with business intelligence capabilities. The xRM Framework is the core technical capability for delivering all of this, and runs in all versions of Microsoft Dynamics CRM, whether on-premises, hosted in data center or in the cloud.

TrueTandem can help you leverage Microsoft Dynamics CRM to increase productivity and automate business processes with a focus on your business needs, not just the technology solution. With this, we bring our own proprietary Dynamics tools that reduce implementation time and deliver value our competitors can’t match.

TrueTandem offers Microsoft Dynamics consulting services to help you:

• Optimize the value of relationships for sales productivity
• Maximize customer loyalty and lifetime relationship value for customer care
• Achieve greater marketing effectiveness
• Extend CRM to manage any kind of business relationship
• Integrate Dynamics CRM with SharePoint, other Dynamics ERP products and existing enterprise systems

Learn more about TrueTandem Dynamics capabilities and proprietary tools.